Shipping & Returns
Shipping Policy
1. SHIPPING AND DELIVERY OPTIONS
Domestic Shipping:
United States
Standart (3-13 Business Days): $5.50
Over $75 free Shipping
​
Canada
Standard (3-14 Business Days): $8.50
Over $99 free Shipping
​
2. PROCESSING TIME
Orders are processed within 2-4 business day(s) excluding weekends and public holidays.
​
3. Cancellations
After an order is submitted, processing begins and the order cannot be canceled. If there are
questions about cancelling an order, please contact us.
​
4. SHIPPING RESTRICTIONS
Orders can not be shipped to P.O. Boxes.
Return & Exchange Policy
5. RETURNS
Returns will be accepted within 30 day(s) from the original purchase date, Items must be
returned unused and original condition. Some items, such as items on sale, my be
ineligible for returns. Shipping costs are not refundable.
6. DELAYED ORDERS
In the case delayed processing customers will have the option to cancel their order
for a full refund. Shipping provider delays do not fall under the sellers liability. For delayed
orders, please first contact the shipping carrier for the items status.
​
7. DAMAGED ORDERS
Tanolisshop is not liable for lost or damaged products after the order has been placed
in the hands of the shipping carrier. If your product has arrived damaged, reach out to us so that we may assist you in filling a claim with the shipping provider.
​